Shipping Policy

Shipping

Shipping Information:

Notes:

- For Canadian and European customers, please contact us to arrange shipment from Canada and Europe.
- The Dye-sublimation print like sweatshirts/sweaters are cut-and-sew products that take longer than usual to make it. We will do our best to send it out as quickly as possible.
- Shipping time doesn't include the production time. The standard print normally takes 3-5 business days and 5-7 business days on holiday seasons. The Dye-sublimation print normally takes 5-12 business days for production. It’s made oversea and takes a bit time to move. USPS is waiting for the package to arrive before further delivery.

All items are produced and shipped from our facility within 2-4 business days (7 Days For Holidays – not including the shipping time) from the time of purchase for domestic orders. 4-5 business days (7 Days For Holidays – not including the shipping time) for International Orders to send out.  Standard shipping times then apply. Click the tracking information located in your confirmation email to view your shipping details and lead time. Deliveries may take longer for international orders due to customs regulations within your country.International Tracking will be limited in some countries. Please contact us  if your order hasn’t arrived within the expected lead time.

To make sure we deliver the best quality, we will re-check the t-shirt again. If it is not at the best quality, we will have to re-print it. In this case, the delivery will be longer than expected. If you do not get the shipping confirmation, please do not hesitate to contact us.

Shipping to military bases via USPS will take longer. Please consider before purchasing items. You should use normal address if you want to get it sooner.

We ship our items WORLDWIDE. If you need more information, please hit the contact page.

Mailing Address:

 Ray® Personalized Gifts

Address: 1722 Radiant Rd
PO Box 1177 Carroll, IA 51401 USA
Email: cs@raypersonalizedgifts.com
Tel: +1 (717) 527-1899